Refund policy

Returns And Refunds Policy - DIGITALIDEASSS

Digital Products - Special Terms

Our products are digital files available for immediate download after purchase. Due to the digital nature of our products, the following conditions apply:

Claims Period: 48 hours from purchase

Refunds Accepted Only For:

1) Corrupted or non - downloadable files

2) Error in product description

3) Technical issues with our system

4) Product significantly different from description

Refunds NOT Accepted For:

1) Successfully completed downloads

2) Change of mind after download

3) Incompatibility with software not specified in requirements

4) Improper use of the file

How to Request Assistance: Contact us within 48 hours of purchase with:

1) Order number

2) Problem description

3) Screenshots if applicable

Response Time: 24- 48 business hours